Prepare for emergencies
UVic has partnered with International SOS, the world’s leader in international healthcare, medical assistance, and security services.
Before you leave:
Login to with your netlink ID.
Complete UVic's travel registry and review country-specific information (i.e., vaccinations, required medication, medical and travel security concerns). Sign up for health and security email alerts and download the ISOS Assistance App.
Download your ISOS membership number and ISOS travel cards with important contact information for when you are abroad.
Consider the potential risks and plan ahead to ensure your travel is as safe as possible. Things to consider:
- What are in place for your destination?
- Research your destination. International SOS provides country-specific risks and considerations in the 'Know my risks' section of their website.
- Do you have lived experiences that might put you at greater risk in your destination? Consider .
- What kinds of hazards might you encounter and how can you prepare for them? Consider infectious diseases, theft, medical emergencies, vehicle accidents. How would you manage these?
In an emergency abroad
If you are abroad and dealing with an emergency:
- Contact International SOS 1-215-942-8478 quoting your UVic membership ID number. They are available 24/7, accept collect calls, and can help with medical, personal, travel or legal problems that arise while abroad.
- Contact local authorities (check with ISOS if you are unsure whether this is appropriate) or your host organization (if applicable) for immediate assistance.
- Respond to any communications received by UVic. The university may reach out to you in the event of a critical incident to confirm your safety and offer resources.
- Maintain vigilance and follow the advice of local authorities and International SOS.
Please note: International SOS is not an insurance company. They are a travel assistance company. So even though you have free travel assistance through UVic's contract with ISOS, you are still responsible for obtaining suitable travel insurance.
Additional resources
The Government of Canada lists various for Canadian citizens abroad.